How can we help?
Is Kumbi really free?
Yes. You can create goals, save every day, join shared goals and earn every badge for free. Pro adds unlimited goals, gold values, more widgets and charts.
Does Kumbi connect to my bank?
No. Kumbi is a savings tracker. You record what you put aside; we never access your bank or move money.
How does saving together work?
Create a shared goal and send the invite link. Up to 10 people can join, add money and see progress in real time.
What happens if I change phones?
Sign in on your new phone and your goals, history and badges come back. Keep iCloud Keychain on, because your backup is encrypted with a key stored there.
Are the gold and currency values exact?
They are updated regularly for information only and may be delayed. They are not financial advice.
How do I cancel Pro?
Subscriptions are managed in your Apple account settings. Lifetime is a one-time purchase and never renews.
My invite link expired. What now?
Invite links last 7 days. Ask the goal owner to create a new link from the goal’s Invite screen; the old link stops working.
How do I restore my Pro purchase?
Open Profile → Restore purchases, signed in with the same Apple ID you used to buy.
How do I delete my account?
Go to Profile → Delete account. Your goals and entries are removed; your contributions to shared goals stay as “Former member” so group totals remain correct.
Still need help?
Write to us and a real person will reply within 48 hours, in English or Turkish.
support@kumbi.appPlease include your device model and iOS version.